Refunds and cancellation

Workspace admins can cancel from Settings → Plan & billing → Manage billing. Your Pro plan stays active until the end of the period you have paid for, and then your workspace moves to the Free plan. Nothing is deleted: companies beyond the Free limit stay readable, and you can upgrade again at any time.

Monthly plans are not refunded for the remainder of a month after cancellation.

If you subscribe to an annual plan for the first time and Foliant is not right for your fund, email us within 14 days of the charge and we will refund it in full.

When you remove a paid seat, the unused time is credited against your next invoice automatically.

If you were charged in error, or Foliant was unavailable for an extended period because of a fault on our side, contact us and we will make it right. Nothing in this policy limits rights you have under consumer law where it applies.

Refunds go back to the original payment method through Stripe and usually arrive within 5 to 10 business days, depending on your bank.

Email hello@foliant.si with your workspace name, and we will reply within two business days. See also our Terms of Service.